Blog

13

Sep

Agile Platform for Digital Healthcare Transformation

Transforming Digital Healthcare Through Agile Platforms

The N3 and Telematics Network in the United Kingdom and Germany are prime examples of government-funded IT infrastructure that seeks to radically transform healthcare services and improve service quality. While they cater to national healthcare, the private sector also continues to make advancements in the IT field. These medical IT systems can be described as agile platforms, defined by the system’s ability to retain vast amounts of medical data and to deliver personalized medical services.

There are many myths regarding patient’s comfort levels with IT services.

In 2014, McKinsey & Co. issued a report on patient usage of IT healthcare services that busted many of those myths, including those about older patients being uncomfortable with digital technology, as well as those that plagued the decision-making process, hindering transformation in the digital healthcare sector.

Still, even though someone may develop the most techno-savvy medical apps with robust features, there remains one truth in the medical field: The availability of specialized medical professionals and personalized medicine dispensing is key.

The benefits of the agile platform is clearly demonstrated in the example of the patient who uses specialized medical services and a medical specialist near home and, while traveling, can take advantage of similar services with another medical professional and achieve the same level of customer satisfaction. Such flexibility in accommodating different medical needs and fulfilling them remains a hallmark of a successful digital platform, the examples of which include websites such as DrEd, PatientsLikeMe, and ZocDoc.

Customized medical services, efficient reimbursement of medical bills and availability of doctors on call will define Digital Agile Platforms for years to come.