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Case Study: Enhancing DHA’s Cloud and Infrastructure Goals through Denysys Incident Management System (IMS), IncidentShield™

Introduction

The Defense Health Agency (DHA) is on a mission to modernize its healthcare delivery systems, secure its infrastructure, and optimize operations to ensure readiness and resilience. Guided by its 2024-2029 strategic plan, DHA seeks to integrate advanced technologies, strengthen cybersecurity, and streamline cloud infrastructure management. Denysys Incident Management System (IMS), IncidentShield, is uniquely positioned to address these needs, leveraging a secure, scalable platform to enhance workflows and meet DHA’s strategic objectives.

DHA’s Secured Cloud and Infrastructure Goals

The DHA aims to achieve the following in its secured cloud and infrastructure strategy

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Transition to Secure Cloud Platforms

Modernizing legacy systems with a secure and scalable cloud infrastructure that supports global operations.

Strengthen Cybersecurity Measures

Adhering to IL5 standards for cloud security, ensuring secure data storage and access control​.

Improve Interoperability and Data Integration

Seamlessly connecting disparate systems across military treatment facilities (MTFs) and other DHA components to streamline operations.

Enhance Operational Readiness

Ensuring real-time data accessibility and operational continuity during emergencies or cyber incidents.

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How IncidentShield™ Addresses DHA’s Goals

Denysys IMS streamlines the entire evacuation process by providing a robust platform with the following capabilities:

Cloud-Based Architecture

IncidentShield is built on the FedRAMP-certified Appian low-code platform, ensuring compliance with DoD IL5 security requirements. This provides DHA with a secure environment for managing incidents and data.

Rapid Deployment and Adaptability

Low-code development allows DHA to transition from legacy systems to a modern cloud infrastructure quickly, minimizing operational disruptions during the migration.

Comprehensive Security Controls

IncidentShield implements role-based access control (RBAC), ensuring that sensitive healthcare and operational data is accessed only by authorized personnel​.

Proactive Threat Monitoring

Built-in AI and ML capabilities analyze incident patterns to identify vulnerabilities and mitigate risks, improving DHA’s cyber defense posture.

Open API Architecture

Enables seamless integration with DHA’s existing electronic health records (EHR) systems, resource management platforms, and other critical IT infrastructure​.

Centralized Data Repository

Provides a unified platform for managing all incident-related data, allowing for consistent workflows across DHA’s global network.

Projected Benefits for DHA’s Secured Cloud and Infrastructure

Improved Operational Readiness

Real-time data access and incident management improve response times and decision-making during.
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Optimized Resource Management

Streamlined integration across systems reduces redundancy, allowing DHA to allocate resources efficiently.

Enhanced Security and Compliance

DHA achieves compliance with stringent DoD and healthcare security standards, ensuring the nal data.

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Greater Scalability and Flexibility

ncidentShield’s scalable cloud-based infrastructure supports DHA’s expanding needs, from increased user.

Conclusion

Denysys IncidentShield enables DHA to address its secured cloud and infrastructure goals effectively while supporting its broader mission to provide world-class healthcare and medical readiness. Through a secure, scalable, and interoperable platform, IncidentShield not only safeguards critical data but also enhances operational efficiency, ensuring DHA remains a leader in military healthcare innovation.